Returns & Exchanges
At PLUX Biosignals, we want you to be completely satisfied with your purchase; if your item isn't the perfect fit, you can return it within 30 days of delivery. All returned items must be in their original condition, unworn and with all tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup at your convenience.
Receive Your Refund
Once our warehouse inspects the items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing